Support

OnixS technical support email alert elist server.

This service is an opt-in email broadcast server with various subscription lists (i.e. specific lists for selfConnect, directConnect and Tool products) to which OnixS customers may subscribe, or unsubscribe. Information available via this broadcast mechanism is specifically from OnixS development, product management and support — email alerts include version release notes and relevant critical technical alerts.

The subscription URL is:
http://onixs.biz/elist/?p=subscribe

JIRA Issue Watch Lists: Specific issue Watch Lists.

If you are the Reporter of any JIRA issues, you will automatically receive email updates on status changes on your issue(s).

Optionally you may also add any specific JIRA issues to your Watch List by opening the issue of interest, and selecting Operations/Watch it.

JIRA email Subscription updates: Email alerts at user defined frequency.

This is the ability to set up a Personal Subscription based on creating an email Subscription to the JIRA Filters available on the JIRA Home page.

There are public JIRA Filters for:

• OnixS selfConnect Category — all Projects
• OnixS directConnect Category — all Projects
• OnixS Tooling Category — all Projects
• And under these — more specific Filters for specific venues.

To add an email Subscription simply select "Subscriptions for current filter" under "Operation" when viewing the desired Filter view, and set up the properties as required for the frequency of the email.

Pay particular attention to the JIRA system clock for the timing of the email updates as displayed. This defaults to US Eastern Time and timing of these email updates is based on this clock.