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OnixS Cookie Policy

Our Cookie Policy

To make using our Site as straightforward as possible and to improve the service we offer you, we use cookies. By accessing and using our website and online services, you are acknowledging that you understand and accept the terms of this policy.

What are Cookies?

Cookies are small text files that web servers can store on your computer when you visit a website. There are two main types:

  • Transient (or per-session) cookies: These only exist for the duration of your site visit and are deleted on exit.
  • Persistent (or permanent) cookies: These are stored on your machine until expiry or deletion. They allow the site to recognise you when you revisit.

We use the following transient Google Analytics cookies to collect information about how visitors use our site:

  • .onixs.biz (_utma) - This cookie helps us determine the number of unique visitors to our website.
  • .onixs.biz (_utmb) - We use this Google Analytics cookie to help us to record the length of individual sessions from our users on our website. Each time you move to a new page within our website within 30 minutes of arriving the cookie updates so that we know that you are still actively using our website within a single session
  • .onixs.biz (_utmz) - This cookie helps us determine the referral method for people visiting our website. This helps us to analyse the traffic arriving at our website and to determine which are the most popular routes (e.g. direct, search engine search, email link).

We use the information within these cookies to compile reports and to help us improve the site navigation and content. The cookies collect information in an anonymous form, including your IP address, operating system and browser type, where you have come to the site from, the number of and specific pages accessed. These do not identify any individual.

We use the following persistent cookies:

  • support.onixs.biz (doc-sidebar) - stores the state of the OnixS JIRA Support system sidebar menu toggle
  • support.onixs.biz (studio.project.rec.used.cookie) - stores a record of the most recently accesses OnixS JIRA Support system project

These are used purely to personalise the browsing experience within our online support systems. 

You are not obliged to accept cookies that we send to you and you can modify your browser so that it will not accept cookies from selected sites, or at all. But they do no harm and should be useful to you and us.

To enable or disable cookies, follow the instructions provided by your browser (usually located within the “Help”, “Tools” or “Edit” facility). Alternatively, an external resource is available at www.allaboutcookies.org/manage-cookies providing specific information about cookies and how to manage them to suit your preferences.